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Frequently Asked Questions


What are the school hours?

Our curriculum hours are:
Monday to Friday: 7.30 a.m. to 1.30 p.m.
To ensure safe distancing, we will be staggering dismissal timings:
P1: 1.30 p.m.
P2: 1.35 p.m.
P3 and P4: 1.40 p.m.
P5 and P6: 1.45 p.m.

Here are our recess timings:

P1 : 9.30 a.m. to 10.00 a.m.
P2 : 9.00 a.m. to 9.30 a.m.
P3 : 10.00 a.m. to 10.30 a.m.
P4 : 10.30 a.m. to 11.00 a.m.
P5 : 11.00 a.m. to 11.30 a.m.
P6 : 11.30 a.m. to 12.00 p.m.

Here are our Power Break timings:

P1 : 12.00 p.m. to 12.30 p.m.
P2 : 12.00 p.m. to 12.30 p.m.
P3 : 12.00 p.m. to 12.30 p.m.
P4 : 8.30 a.m. to 9.00 a.m.
P5 : 8.30 a.m. to 9.00 a.m.
P6 : 8.30 a.m. to 9.00 a.m.

*Power break of approximately 15 mins will take place within the
designated timings.
*Students are encouraged to have morning breakfast before coming to school or pack food from home for the early power break. Otherwise, they may buy food for power break at the canteen before they report to class for flag-raising in the morning.

What is the office hours for the General Office?

The General Office is opened from 7.30am - 5.30pm from Mondays to Fridays.
We are closed on Saturdays, Sundays, and on public holidays.
On the eve of major public holidays, we are opened from 7.30am - 12.00pm.

**Enhanced Safe Management Matters during Covid 19 Situation: We will be limiting the number of visitors coming into the school. Should you need to come to school to meet any staff, we would prefer that an appointment to be made with our staff beforehand. We would not encourage parents/care-givers to enter the school to pass items that your children have forgotten to bring. We want to reassure you that, it is alright because our teachers and staff will be around in school to help our students manage themselves and use the opportunity to learn about personal responsibility. Exception will only be made if the items are related to health or safety concerns (e.g. medication).

What are the opening hours of the various gates of the school?

Gate A

Mondays to Fridays
6.30 am to 7.00pm

Gate B

Mondays to Fridays
6.30am to 7.45am
Gate B will be locked at 7.45am daily. Please proceed to Gate A after 7.45am.

Mondays, Tuesdays, and Wednesdays: 1.15pm to 1.45pm
Thursdays and Fridays: 1.45pm to 2.15pm

How do I apply for financial assistance?

You may approach the staff at our general office for guidance on how to apply for financial assistance.
In the meantime, you could also read up on the eligibility criteria and on more information here.

How do I apply for the NEU PC Plus Programme?

You may approach the staff at our general office for guidance on how to apply for the NEU PC Plus Programme.
In the meantime, you could also read up on the eligibility criteria and on various grants here.

How do I apply to be a parent volunteer in your school?

Parent of existing students
You can make an enquiry at our general office. Do also look out for our PSG recruitment drive during our P1 orientation.

Parents of prospective students
In order to qualify as a parent volunteer for registration at Phase 2B of the 2021 Primary One (P1) Registration Exercise, you would have to be registered as a parent volunteer with the school not later than 31 May 2020 and given at least 40 hours of voluntary service to the school by 30 June 2020.

You can approach the general office during office hours to enquire about their parent volunteer scheme.

**Click here to download the Parent Volunteer Registration Form**

Some important points to note:
Parents may begin their registration two years in advance of the Primary 1 Registration Exercise. Closing date for registration will be 30th May, one year before the year of the Registration exercise. However, it is important to note that there is no guarantee of a school place even if a parent volunteer performs the required hours of volunteer work.